1 Betting Privacy Policy – How your information is kept safe

This Privacy Policy ("Policy") explains how 1 betting collects, uses, stores, and protects your personal information. By using the 1 betting platform, you agree to this Policy. We have written it in plain, straightforward language so it is easy to read and understand.

§1 – What Data We Collect

1.1 Information provided at registration

When you create an account with 1 betting, the following information is collected:

• Full Name (as it appears on your National ID)
• Date of Birth (for age verification)
• Mobile Number
• Email address (optional)
• Password (stored in encrypted form — visible to no one)

1.2 During KYC Verification

Before your first withdrawal, the following documents are collected as part of the identity verification (KYC) process:

• Scan of National ID (NID) or Passport
• Selfie with NID (if required)
• Payment Method Verification (bKash/Nagad Number Confirmation)

These documents are used solely for identity verification and are stored securely in encrypted format.

1.3 Automatically Collected Data

When you use the 1 betting platform, certain technical information is collected automatically:

§2 – How Your Information Is Used

1 betting uses the data it collects solely for the following purposes:

2.1 Service Delivery

Your data is used to manage your account, enable betting and gameplay, process deposits and withdrawals, and provide customer support.

2.2 Security & compliance

Your data is used to detect and prevent fraud, identify multiple accounts, comply with international Anti-Money Laundering (AML) regulations, and verify age.

2.3 Responsible Gaming

We analyze your betting patterns to identify signs of problematic gaming behavior and send alerts when needed — this is done entirely for your protection.

2.4 Communications

Your mobile number or email is used to send important account updates, security alerts, and — if you opt in — special offers and promotions. You can unsubscribe from marketing communications at any time.

§3 – Who your data is shared with

1 betting does not sell or rent your data. However, it may be shared in the following limited circumstances:

3.1 Payment processors

When you transact via bKash, Nagad, or Rocket, the minimum necessary details (such as the transaction amount) are shared with the relevant payment provider. This is essential to complete the transaction.

3.2 Game providers

When you play Live Casino or other games, session data is shared with the game provider. They do not independently store your personal information.

3.3 Legal obligations

Disclosing information under court orders, regulatory directives, or international AML regulations is a legal obligation. 1 betting is required to comply in such cases.

3.4 Company Merger or Acquisition

If 1 betting merges with or is acquired by another company in the future, your data may be transferred to the new entity — however, the terms of this Privacy Policy will continue to apply.

§4 – Data Security Measures

1 betting uses industry-leading technology to keep your data safe:

• TLS 1.3 / SSL 256-bit Encryption: Applies to all data transfers.
• Password Hashing: Passwords are stored using bcrypt or SHA-256. No one can read your password.
• Regular Security Audits: Third-party security experts conduct regular penetration testing.
• Firewall & DDoS protection: Our servers are protected against external attacks.
• Restricted access: Only authorized staff can access data, and only when required.
• Suspicious Activity Monitoring: An AI-powered system detects unusual logins or transactions 24/7.

§5 – How Long We Retain Your Data

1 betting does not retain data longer than necessary. Retention periods vary depending on the type of data and applicable legal obligations:

• Active Account Data: For as long as your account remains active.
• Transaction Records: Up to 5 years in accordance with international AML regulations.
• KYC documents: 5 years after account closure (as required by regulators).
• Customer Support Records: 2 years.
• Marketing Communication Consent Record: 1 year after consent is withdrawn.

Once the retention period ends, your data is securely and permanently deleted.

§6 – Your Data Rights

Every 1 betting user has the following rights over their personal data:

6.1 Right to access your data

You can find out what information we hold about you. Submit a request to Support and we will send you a summary of your data within 30 days.

6.2 Right to Rectification

If your profile contains incorrect information, you may submit a correction request. Changes to your name or date of birth will require supporting verification documents.

6.3 Right to Erasure

After closing your account, you may request deletion of all data beyond what we are legally required to retain. Data that must be kept by law may not be eligible for deletion.

6.4 Right to Opt Out of Marketing Communications

You can opt out of marketing emails or SMS at any time. This will not affect essential account-related communications.

To exercise these rights support@1betting.bestEmail us or contact us via live chat.

§7 – Cookies Policy

1 betting uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience on the platform.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the proper functioning of the platform.

§8 – Minors' data

1 betting strictly does not serve anyone under the age of 18. If a minor is found to have registered by mistake, their account and all associated data will be deleted immediately. If you suspect your child is using this platform, please contact us at support@1betting.best.

§9 – Changes to the Privacy Policy

1 betting may update this Privacy Policy from time to time. For significant changes, you will be notified via SMS to your registered mobile number or through an in-platform notification. You can always check the "Last Updated" date at the top of the page to see when changes were made. Continued use of the platform after any changes constitutes acceptance of the updated policy.